HART’s Spring Update 2025
A Message From Our President
Dear Friends of HART,
As we step into Spring, we want to take a moment to express our heartfelt gratitude for your incredible support in 2024, and thus far in 2025. Because of you, HART has been able to provide shelter, medical care, and love to hundreds of cats in need. Your generosity has directly impacted their lives, offering safety and second chances to those who had nowhere else to turn.
This year, we've seen heartwarming transformations in our cats, especially within our Shy Angels Program - an initiative dedicated to helping our most fearful and undersocialized cats learn to trust. Cats like Shylo and Houdini, who arrived terrified and withdrawn, are making incredible strides thanks to the patience and dedication of our team. These cases take time, specialized care, and extensive housing, which costs HART thousands of dollars each year. But we believe that every cat, no matter how shy or scared, deserves a chance to find love and security.
In this Mewsletter, you'll see firsthand how your donations have made, and continue to make, an impact. You'll learn more about the remarkable Shy Angels team, hear inspiring stories, and learn how you can help create brighter futures for these deserving cats.
As we kick off our Spring Fundraiser, we need your help more than ever. HART receives no public funding and relies entirely on the support of individuals like yourself. Your donations ensure that cats like Shylo and Houdini continue to receive the care, patience, and resources they need to thrive. Please give today and be a part of their journey.
With heartfelt appreciation,
Lisa Gamage
President, HART of Maine
Long-term Shy Angel resident, Oleander, enjoys pets from Carmen.
Patience & Love
TRANSFORMING THE LIVES OF SHY ANGELS
At HART, we believe that every cat deserves love, patience, and the opportunity to thrive in a safe and caring environment. Our Shy Angels are a special group of cats who arrive at our shelter fearful and unsure of human interaction. Many have had limited socialization, while others may have endured experiences that left them wary of people. Sudden movements, loud noises, and unfamiliar surroundings can be overwhelming for them, making the transition to a new home particularly challenging.
Despite their initial fear, we see the potential in each of these precious cats. Through gentle socialization, positive reinforcement, and a quiet, low-stress environment, our dedicated Shy Angels team members work tirelessly to help them build confidence. We respect their individual pace and celebrate small victories - whether it's a curious glance, a hesitant approach, or a soft purr after weeks of trust-building - throughout the process.
Our Shy Angels Team, led by longtime volunteer, Carmen Girard, is made up of a small group of volunteers who all bring their own distinct intuitive and patient skills. By utilizing their years of cat behavior experience and healing modalities such as flower essences, T-Touch, and Reiki healing, they have helped turn some of the most hardened cats into ones who gladly accept love from humans.
For some, this journey may take months; for others, it can take years. But no matter how long it takes, HART is committed to providing a loving and secure refuge for each of our Shy Angels until they are ready to find their perfect forever home. Whether that home is with an adopter who appreciates their gentle spirit or within the sanctuary of our shelter, these cats will always have a place where they are safe and loved.
In this Mewsletter, you will learn more about Shylo and Houdini, two of our most recent Shy Angels, as well as tips and tricks we use in working with these remarkable cats.
A New Beginning For Shylo & Houdini
Shylo and Houdini were deeply loved by their former guardian. But when he fell on hard times and was forced to live in his car, he knew it wasn't a suitable home for his beloved cats, especially with winter approaching. With a heavy heart, he made the difficult decision to surrender the cats to HART in the Fall of 2024, knowing they would have the care and stability they deserved.
Terrified and confused, Shylo and Houdini arrived at our shelter deeply fearful of people, and they would hiss, spit, and lunge at anyone who approached, not understanding that we only wanted to help. But the dedicated Shy Angels team was ready for the challenge. Over the next few months, they spoke softly, gave the frightened pair space, and never forced interaction, allowing them to adjust at their own pace.
By December, a breakthrough began. Shylo and Houdini slowly started to emerge from hiding. Armed with patience and Churu treats on a telescoping spoon, the team built a bridge of trust by offering rewards while respecting the cats' comfort zones. Little by little, their fear gave way to curiosity. Then, one magical day, Houdini rolled onto his back and let a Shy Angels team member rub his belly through the safety of the condo he shared with Shylo - a sure sign he was finally beginning to feel safe!
With newfound confidence, Houdini and Shylo were carefully introduced to the resident cats of Room 5, a decision made with thoughtful consideration by the team and HART's Medical Director. The transformation was remarkable. Houdini embraced his new freedom, strolling through the room and happily chattering to his feline companions. Shylo, still more reserved, explored cautiously before retreating to the safety of her condo. But each day, she grew a little braver.
Now, just a few months later, they are a shadow of the terrified souls who first arrived at HART. Houdini has blossomed into an affectionate, snuggly cat who relishes pets and human attention. Shylo continues to take small but courageous steps forward, building confidence in her own time. They remain deeply bonded, and are often found curled up together, with Houdini protecting Shylo when she feels uncertain. Houdini loves being picked up and adores belly rubs, while Shylo is making slow but meaningful progress; we can now gently pet her head while she enjoys treats - a huge step forward.
Their story is one of resilience, love, and the unwavering dedication of those who refused to give up on them. While their journey isn't over, one thing is certain; Shylo and Houdini have found hope again, along with the promise of a brighter future.
Volunteer Spotlight: Carmen Girard
In this special interview, we had the pleasure of speaking with Carmen Girard, a devoted HART volunteer of nearly 20 years and the founder of the Shy Angel Program. With her extensive experience working with these extraordinary cats, Carmen has a wealth of knowledge and countless stories to share. Her dedication is a true testament to unconditional love and patience.
How did you first hear about HART, and what made you decide to get involved?
There was a stray cat in my neighborhood that several of us were feeding. I started looking for a no-kill shelter to bring him to and found HART. After visiting to learn more, I fell in love with the place and began volunteering. That was nearly 20 years ago, and I've been here ever since! HART took in the cat, and he found a wonderful home.
Can you tell us what inspired you to start the Shy Angels Program?
At the time, I was working as a shelter cleaner in a room with very shy and timid cats. They didn't seem to trust people and would hide whenever someone entered. I began talking to them, bringing treats and toys, and over time, they started to trust me and look forward to my visits.
One day, a woman who regularly played with the cats in other rooms came in, and I invited her to join me in working with these shy kitties. She agreed, and from there, the Shy Angels Program was born.
Can you tell us about the Shy Angels Program and what your team does?
Our team consists of five dedicated volunteers who work with two groups of cats.
The first group includes cats who go into shock when they arrive at the shelter. Many have lost their homes due to an owner's illness or death and have lived their whole lives with that one person. Others come from overcrowded situations where they received little human interaction. We help these cats adjust by providing reassurance, socialization, and enrichment to prepare them for new, loving homes.
The second group consists of cats who have been living outside - often abandoned or from colonies - but are not truly feral. These cats have experienced significant upheaval, and building trust with them is a slow, patient process. We focus on helping them feel safe before gradually introducing socialization.
How do you and your team build trust with cats who are scared of people?
The first few interactions are all about gentle talking, so the cats can become familiar with my voice and presence. These visits are often short, but I return multiple times to show consistency.
We use treats and praise to reward progress, no matter how small. Each step - taking a treat, relaxing near us, allowing touch - is celebrated and reinforced.
What do you find most rewarding about working with the Shy Angels?
It's amazing to see a cat begin to trust - when they come to greet me, recognize playtime, or walk across the room for a treat. But the best part is when they find a forever home.
Can you share a particular cat's journey that was especially meaningful to you?
One of the most memorable cats for me was Maggie, a beautiful tabby with a look that dared you to come close. At first, I had to place treats in a dish and back away. One day, I decided to see if she would take them from my hand - and she did. She loved treats and Churu, and over time, she let me get closer. Eventually, she even allowed me to touch her while she ate. That small moment meant everything to me.
Is there anything else you'd like to share about your experience as a HART volunteer?
I love this organization. The people I've met have become close friends, and, of course, I have the privilege of working with some of the best cats in Maine.
Can you tell us about your cats at home?
I have two cats, both adopted from HART.
Norm is a 10-year-old kitty who was surrendered after being hit and dragged by a car. His back legs were severely injured, and after months of healing, I took him home as a foster - and fell in love. He never left.
My second cat, Pluto, is a 2-year- old who battled FIP. After 84 days of treatment, he was cleared for adoption, and I scooped him up. Now, Pluto and Norm are best friends and brothers.
Shy Angel Amelia loves to play with the peacock feather
Tips + Tricks For Shy Angels
Helping shy cats feel safe takes patience and understanding. Here are tips from our Shy Angels team if you find yourself caring for one:
Create a Safe Space
Provide a quiet area with cozy bedding or a covered bed where they can retreat. Avoid overwhelming them with too much space.
Let Them Set the Pace
Allow them to observe from a distance. Sit quietly and move slowly, letting them approach on their terms.
Gentle Communication
Speak softly, use a calm tone, and blink slowly to show trust. Avoid direct eye contact, which may feel threatening.
Use Treats & Positive Reinforcement
Offer treats like Churu to build trust. Start by placing treats nearby, then gradually move them closer to your hand.
Play as an Icebreaker
Use wand toys, a peacock feather, or rolling balls to engage them from a distance. Play helps build confidence in a non-threatening way.
Respect Their Boundaries
Let them sniff your hand before petting. If they pull away, try using a soft-bristled toothbrush to mimic grooming. Watch for body language cues like flattened ears or a twitching tail.
Create a Calm Environment
Minimize loud noises and use calming aids like Feliway diffusers to reduce stress.
Celebrate Small Wins
Every step - like a curious sniff or relaxed posture - is progress. Some cats may always be shy but can still form deep bonds.
Consider a Cat Companion
A calm, friendly cat may help a shy one feel more secure. With patience and respect, even the most timid cats can learn to trust and feel safe.
Meet Jayden!
Shy Angel, Jayden is a 9-year-old, beautiful and spicy/sweet cat who came to HART in 2022. She is looking for a home of her own with a patient and experienced cat-saavy human.
Meet Wally!
This petite, big-eyed, 5 1/2-year-old sweetheart arrived at HART in the summer of 2024 after being found sitting alone in the rain. Since then, we've discovered just how resilient and special she is.
Wally is blind, likely due to detached retinas, and was understandably nervous at first. But with patience and love, she has adjusted beautifully to life in Room 5, relying on her keen sense of hearing to explore her surroundings. She even recognizes her favorite volunteers - especially when they bring Churu treats!
Despite her blindness, Wally is playful and full of life. She adores carrying her favorite green toy balls in her mouth and batting them around with pure joy. She has recently showed us how much she adores being brushed. While she coexists with other cats, she prefers they respect her space and might be happiest as the only feline in a calm, cat-savvy home where she can feel safe and confident.
Because sudden changes in layout can be disorienting, Wally would do best in a stable and understanding environment without lots of obstacles. Could you be the one to give this remarkable girl the loving home she deserves?
Meet Puffy & Pooh!
Puffy and Pooh are a truly special pair, looking for a patient and loving home where they can flourish together. Puffy is a stunning long-haired orange tabby with white markings and a soft pink nose. At 7 1/2 years old, she has a gentle and sensitive nature. Adjusting to the hustle and bustle of shelter life at first was challenging for her, but she is doing wonderfully and now loves pets and gentle attention. She is currently on medication to help with her stress and to treat a chronic urinary issue (she has some crystals that can be irritating to her bladder). We recently moved her to a room where she eats a diet of mostly wet only and a little crunchies. With this change, her coat is shiny and she is more comfortable (but still shy).
Pooh is a handsome tuxedo boy with a white stripe down his face. He is also 7 1/2 years old and is gaining confidence alongside his best friend. After spending some time in a private condo, where he eagerly played with toys, he has started greeting visitors in Room 4 and becoming more social. While he is still adjusting, his playful and curious personality is beginning to shine.
Puffy and Pooh are deeply bonded and must be adopted together. They would thrive in a quiet, patient home where they can feel safe and loved. If you can provide these two the care they need, please consider adopting them into your home.
We Love Our Volunteers
April is Volunteer Appreciation Month
At HART, we have about 200 committed volunteers, who alongside our small staff, work hard every single day to keep our cats happy, safe, and healthy.
To our Cleaners; Feeders; Medical Team; Shy Angels and Socialization Teams; Transporters; Intake Team; Fostering Team; Kitten Team; Adoption & Admin Teams; Yard Sale and Events Team; Development, Operations, Finance, and Human Resources Committees; and our Board of Directors...
WE APPRECIATE YOU.
HART of Maine and our mission would not be possible without all of your hard work and dedication, and the cats thank you from the bottom of their hearts!
HART’s 2024 Impact Report
In 2024, HART of Maine provided lifesaving care, medical treatment, and safe shelter to countless cats in need, thanks to the generosity of our incredible community. Your support - whether through donations, volunteering, fostering, or spreading the word - made a direct impact on their journey to finding loving homes. This report highlights the stories, milestones, and successes that you made possible, and we are deeply grateful for your compassion and dedication.
- 448 Cats & Kittens Arrived At HART
- 246 Adult Cats Found
- 257 Kittens Are Now Cozy In Their New Homes
- 14,955 Total Estimated Adoptions Since 1997
- 448 Cats & Kittens Arrived At HART
- 246 Adult Cats Found
- 257 Kittens Are Now Cozy In Their New Homes
- 14,955 Total Estimated Adoptions Since 1997
Medical
- 64 Dental Cleanings
- 174 Sets of Ears Cleaned
- 1,151 Exams, Evaluations, Rechecks and Assessments (In-Shelter) Performed
- 89 Exams and Assessments Performed At Other Clinics
- 1,897 Treatments For Fleas And Parasites
- 358 Lab Tests Performed
- 407 Cats & Kittens Microchipped
- 246 Cats & Kittens Neutered And Spayed
- 435 FELV/FIV/HW Tests Performed
- 393 Rabies Vaccines Administered
- 895 FVRCP Vaccines Administered
- 18 Major Surgeries
- 64 Dental Cleanings
- 174 Sets of Ears Cleaned
- 1,151 Exams, Evaluations, Rechecks and Assessments (In-Shelter) Performed
- 89 Exams and Assessments Performed At Other Clinics
- 1,897 Treatments For Fleas And Parasites
- 358 Lab Tests Performed
- 407 Cats & Kittens Microchipped
- 246 Cats & Kittens Neutered And Spayed
- 435 FELV/FIV/HW Tests Performed
- 393 Rabies Vaccines Administered
- 895 FVRCP Vaccines Administered
- 18 Major Surgeries
Milestones
Staff & Operations
Hired a new Shelter Manager, Part-Time Admin, and a new Accounting Firm.
Performed major updates to our HVAC system.
Upgraded security measures, including updated locks on internal doors to enhance the safety of our cats.
Managed multiple overcrowding intake cases.
Fundraising & Development
Our annual Yard Sale, Bids & Brews, and multiple Bake & Craft Sales collectively raised $106K
Our Spring, Summer, and Year-End Fundraisers raised over $200K.
A generous donor provided a $15K matching gift.
The Cat Sponsorship Program raised $13K.
Volunteer Onboarding & Programs
Onboarded approximately 75 new volunteers.
Implemented Volgistics, a new volunteer management software.
Expanded our kitten program: 257 kittens found their forever homes, and 10 new kitten foster homes were onboarded.
Created a new Volunteer Admin role - a volunteer is now at the front desk (admin & adoptions) 6 days a week.
HART’s Sources of Income In 2024
How Contributions Helped HART In 2024
Please Donate Today!
HART CATS NEED YOUR HELP
At HART of Maine, every cat in our care receives the medical treatment, love, and attention they need to thrive - all thanks to the kindness and generosity of donors like you. From life-saving veterinary care to cozy beds and nutritious meals, your support makes it possible for us to provide a safe haven for cats in need.
Every donation, no matter the size, makes a meaningful impact. Whether it's a warm place to sleep, essential medical care, or the chance to find a loving forever home, your contribution helps change lives.
Give today and be a hero for HART cats!
